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Frequently Asked Questions

Services and Appointments

â–¼   What is the contact information for ³Ô¹Ï±¬ÁÏ Student Health?

Mailing Address: 5870 ³Ô¹Ï±¬ÁÏ South Drive Mobile, AL 36688

Phone number: (251) 460-7151

Fax number: (251) 414-8227

Email: studenthealth@southalabama.edu

â–¼   How do I schedule an appointment?
You can do this by calling (251) 460-7151 or by visiting the patient web portal.
â–¼   How do I cancel an appointment?
You can can cancel by calling (251) 460-7151 or by visiting the patient web portal.
â–¼   Will my parents know I visited the SHC?
No. All visits are strictly confidential.
â–¼   Once I graduate from ³Ô¹Ï±¬ÁÏ, can I be seen at SHC?
You are allowed one visit in the semester following your graduation. This visit is to get any referrals needed to continue care outside of ³Ô¹Ï±¬ÁÏ Student Health.
â–¼   Do you treat spouses and children of enrolled students?
No. Only currently enrolled students are eligible to be seen at SHC.

Health Insurance and Billing

â–¼   Does ³Ô¹Ï±¬ÁÏ offer a Student Health Insurance Plan (SHIP)?
Yes. The current ³Ô¹Ï±¬ÁÏ SHIP is provided by United Healthcare Student Resources. You can find out more about this plan by calling (251) 460-6022 or via email studentinsurance@southalabama.edu.
â–¼   How do I pay for a visit?
All charges for the visit will be billed to your insurance. Any remaining balance after the insurance company pays will be billed to the student.
â–¼   Do I have a co-pay?
Most likely. You will need to check with your insurance to see how much. Those students with the SHIP do not have a co-pay when seen at